Last Revised on September 10th, 2024
As of September 10th, 2024, XXX (referred to as "the Company," "we," "us," or "our") is committed to providing services to users worldwide. This Privacy Policy is designed to detail your rights and obligations as our user.
This Privacy Policy is applicable to the https://my.e-payhub.net/ website and any other sites operated under the same domain (collectively referred to as "the Website") as well as the services provided through these platforms ("the Services"). It governs all information related to you or the company or entity you represent ("you" or "your") that is collected via https://my.e-payhub.net/, with the effective date being September 10th, 2024.
This Policy explains the type of information that https://my.e-payhub.net/ (the "Company," "we," "us," or "our") collects from you and other users of https://my.e-payhub.net/ (the "Users"), how that information may be used, and how you can contact us regarding this Policy and your personal data.
Policy Updates
We reserve the right to modify this Policy at any time. Please review https://my.e-payhub.net/ regularly for any updates. Any changes to this Policy will be posted on the Website and will become effective immediately upon publication. By continuing to access or use our services or https://my.e-payhub.net/ after such changes, you acknowledge that you have been informed of, and accept, the revised Policy.
Your Agreement
Before using https://my.e-payhub.net/ or sharing any information with us, please read this entire Policy carefully. By accessing or using https://my.e-payhub.net/, you agree to the collection, use, and sharing of your information in accordance with our Terms and Conditions of Use and this Policy. By providing information to https://my.e-payhub.net/, you acknowledge and consent to its collection, use, and processing by https://my.e-payhub.net/ or its third-party partners as described in this document. Your continued use of https://my.e-payhub.net/ indicates your consent for us to share any collected information (whether personally identifiable or not) with third-party providers to facilitate outsourced services on our behalf. Additionally, you agree to the collection, maintenance, and processing of your information (whether personally identifiable or not) by us and these third-party partners. If you do not agree with the Terms and Conditions of Use or this Policy, please do not use the https://my.e-payhub.net/ Website.
Please be aware that we may collaborate with third-party entities to outsource certain services related to https://my.e-payhub.net/ rather than managing these services ourselves. For example, we might: (i) use an email service provider to handle email communications to Users; (ii) engage a website hosting service to maintain https://my.e-payhub.net/; or (iii) work with a call center to manage communications related to our services. We may also use validation services to confirm the contact information you provide.
Ensuring your trust is our top priority, which is why we adhere to these principles to protect your privacy: We will only share your personally identifiable information with third parties: (1) with your explicit consent; (2) when necessary to fulfill your requests; (3) as needed to provide our features and functionalities; (4) when legally required, such as by law or legal processes; or (5) to enforce our Terms of Use or safeguard our rights, property, or the safety of our Members, Website visitors, and the general public. We have implemented appropriate security measures to protect your information in line with industry standards.
Information You Provide
During your visit to our Website, we may collect and retain information that you or your business provide, including when you: use our services; create an account; engage with us (e.g., to offer feedback, request assistance, or seek further details); or subscribe to our communications, such as newsletters or alerts.
This information may encompass details such as your full name, business or residential address, email address, postal code, phone number, information about your interactions with us or other parties, and other relevant details.
Social Media
If you access our Site through social media platforms or other online services, we may receive information from these services. By linking your social media account to our Website, you consent to our access and storage of such information in accordance with both the social network's policies and our Privacy Policy. For example, we may retrieve account or profile information you have shared on the social network or details about your interactions with the platform (such as comments on posts or use of services like Facebook Connect).
Automatically Collected Information
When you access our Websites, certain details may be collected automatically. This includes your IP address, browser type, device information, and operating systems used to visit our Websites, along with identifiers associated with your devices. Additionally, we may collect data regarding the pages you view, the vehicles you browse or configure, the features you engage with, and the dates and times of these interactions. We may also track the referring website address and details about your internet service provider.
Furthermore, we may collect data about your interactions on our Website using various technologies such as cookies, clear GIFs, web beacons, local shared objects, and Flash cookies, as well as other similar tools that may develop over time. These technologies are collectively referred to as "Metrics Tools."
We may allow third parties to use Metrics Tools on our Websites. The information gathered through these tools can be accessed and used by us, our service providers, or other third parties, in accordance with their own privacy policies. The data collected by Metrics Tools may be utilized on our Website or other websites and services, including those not operated by us. Although we aim to respect your privacy choices, we currently do not respond to Do Not Track signals from your browser.
We may monitor the effectiveness of our email communications. For example, we might track whether you clicked on a link within an email we sent you.
Information from Third-Party Sources
We may obtain information about you from affiliates, partners, and other third parties. This data could include insights into your use of our Website or services, your activities on other sites, interactions or transactions with vendors, your interests and preferences, and other relevant details about you or your household. We may integrate this third-party information with the data we or our affiliates have already gathered about you.
Use of Information
The information we collect or receive serves various purposes to support and enhance our business operations, including the management and improvement of our Website and services. This involves using the data to administer and support user accounts, optimize your experience across different devices, and enhance our services. We also leverage the collected information to evaluate and refine our Website and services, fostering their continual development through new features or products.
For advertising and promotional purposes, this information enables us to customize and present products or services that suit your preferences, interests, and previous interactions. If you provide testimonials about our services, we may feature them in our promotional materials, including your name and any other details you have shared.
Additionally, the information you provide may be used to send you relevant emails or mail containing offers and updates that may interest you. We may also share your information with third parties to fulfill your requests or deliver pertinent services. On a larger scale, we aggregate anonymous statistical data for analysis, which may be shared with third parties, including for advertising purposes. Furthermore, the information helps us manage and secure our Website, facilitate payment processing through third parties, and prevent, detect, and investigate fraud, security breaches, or illegal activities.
Third-Party Tracking and Online Behavioral Advertising
We may permit third-party advertising networks, social media platforms, and other external services to collect information about your interactions with our website over time. This data assists them in displaying ads on our service, across various devices you use, and on different websites, apps, or services. Such information is typically gathered through cookies or similar tracking technologies that recognize your device and capture details like click patterns, browser type, visit timestamps, and other pertinent data. We might also share a common identifier, such as an email address or user ID, to enable cross-device tracking.
Our aim, in collaboration with our third-party partners, is to personalize the advertisements you see according to your interests. You can manage your tracking preferences via your browser or mobile device settings. For instance, you can configure your browser to delete cookies or notify you when cookies are used. On mobile devices, you can limit interest-based advertising by activating options such as “Limit Ad Tracking” on iOS or “Opt-Out of Interest-Based Ads” on Android. For more information on interest-based advertising and to opt out of certain ads, you can visit resources like the Network Advertising Initiative at http://www.networkadvertising.org/choices and the Digital Advertising Alliance at www.aboutads.info/choices, or adjust your ad settings on Facebook. Please note that some opt-outs may not be effective unless your browser accepts cookies, and you may need to repeat the opt-out process if you switch devices, change browsers, or delete the opt-out cookie.
Retention of Website Information
We retain the information you provide for as long as your account is active or as needed to deliver our services. Even after you close your account, we may keep your information if required for legal compliance, regulatory purposes, dispute resolution, fraud prevention, or to enforce our Policy and Terms of Use. Additionally, we may retain information for a specific period if required by law enforcement. Our Customer Service team may retain data for support purposes and trend analysis, but we typically delete or anonymize information from closed accounts in accordance with our Policy.
When Do We Share Information?
We disclose your information only as specified in this Policy or with your explicit consent. We may share your information in the following scenarios:
Corporate Affiliates
We may share your data with our affiliated companies for purposes related to their operations, service delivery, or marketing activities. Additionally, we might disclose information as part of collaborative ventures with other organizations.
Partner Websites
Information collected may be shared with our business partners.
Service Providers
We may provide data to third-party service providers who assist us in managing our business operations or delivering services on our behalf. This includes analytics companies and advertising networks that use Metrics Tools on our Websites.
Promotional Activities
We may share your information with third parties to support our marketing initiatives or to customize advertisements, offers, and other communications directed at you.
Business Transfers
In the event of a business sale, merger, or asset transfer, your information may be shared as part of that transaction.
Protection of Rights and Safety
We may use and disclose collected data to uphold our rights, protect our assets, and ensure the safety of our affiliates, customers, and the public. This includes complying with legal requirements, legal processes, and preventing fraud and theft.
What Options Do I Have for Managing My Information?
You have several options to control and limit the information you provide to us. However, please be aware that restricting certain information might impact your ability to utilize specific features of our Website. For example, you can choose not to log into our Website using social media accounts. Additionally, you can manage data shared by third-party social media services by adjusting the privacy settings on those platforms.
Your browser or device may offer options to control the use of cookies and other tracking technologies; consult your browser or device’s documentation for details. Mobile devices often have settings to disable location data sharing—refer to your mobile device’s settings or help documentation for instructions on managing these settings.
How Are Privacy Disputes Managed?
By using this Website, you agree that any disputes concerning the Website, its content, services, or the handling of your information will be governed by the Choice of Law, Venue, and Class Action Waiver provisions as described in our Terms of Use.
How Do We Protect the Security of the Information?
We utilize a range of administrative, technical, and physical safeguards to protect the personal information we collect. While we strive to maintain the security of your data, we cannot guarantee complete protection. If you suspect that your information has been disclosed without authorization, please contact us via our representative at https://my.e-payhub.net/ or email us at [email protected].
Lead Sharing Privacy Policy
We may work with various companies and individuals to offer services to visitors of our Websites and users of our Subscription Service. In such instances, we might share your information with these entities to help deliver information, products, or services to you. This can involve tasks such as eliminating duplicate data, performing data analysis, providing marketing support, processing payments, and improving the overall service we offer. We require that any third parties who handle your information adhere to our privacy and data protection policies.
Partners
We may also share your data with reliable partners to execute your communication requests, conduct statistical analyses, or provide customer support. These third parties are prohibited from using your personal information for purposes beyond those specified and must keep your data confidential. We might collaborate with these partners for joint marketing efforts that we believe align with your interests. When working with these partners, we will inform you of who is receiving your data and provide a link to their privacy policy so you can opt out of their communications if desired. These partners are expected to comply with our privacy standards. For more details about our co-marketing activities, please visit this page.
Corporate Events
In the event that our company or its assets are acquired by another entity through a merger, acquisition, or similar transaction, the acquiring entity will gain access to all information collected through our Websites and Subscription Service. Should such a change occur, we will notify you via email and/or through a prominent notice on our website regarding the change in ownership, the use of your personal information, and your available choices.
Compelled Disclosure
We reserve the right to use or disclose your personal information as required by applicable laws and regulations in Malaysia, or if we believe such actions are necessary to protect our rights, ensure safety, investigate fraud, or comply with legal requirements, court orders, or legal processes.